10 Questions

Here are a few things you should be asking your law firm or debt recovery agency, see if they can answer yes to all of them.

1. Do you offer published fixed prices for all of your undefended collections work?

2. Do you have a fully automated mailing house facility that is Quality Assured and British Standards accredited?

3. Do you offer credit control letters and demand letters without me having to ask about them?

4. Do you have published terms and conditions of business available for me to read BEFORE I want to engage you?

5. Do you offer a no commission, no contract and no joining fee deal?

6. Do you offer you a clear discount policy without you having to haggle and negotiate?

7. Do you have over 200 trained staff worldwide?

8. Can you offer a seamless United Kingdom wide service with the same price anywhere and the same service levels everywhere?

9. Do you have a town or city centre location with high overheads that increases the cost to me?

10. Do you tell me all the ins and outs of what you can do for me online so I can decide what to do without having to wait for you to call me back?

See how your collectors shape up, then come BACK and sign up.