Members of ABCUL were delighted with the seimar delivered by market leader and BACK inContact director Andrew Charlton.
"This was a very informative and well presented session highly enjoyable, it wasn’t what I expected, however as I gauged from the little that the session would be about understanding how the credit crunch occurred and what strategies a CU could adopt to minimise harm caused by the current crunch."
"Really informative talk with practical information clear & concise information."
"The problem of expectation v content is not unprecedented. Before such presentations have often been excuses to promote a firm or product, this was not the case with this seminar it was excellent."
One of the UK's leading property letting and estate agents, Black Horse Property, has been delighted at the level of service received and the incredibly quick turnaround times of work passed to the BACK inContact Debt Recovery team.
West Yorkshire branch manager Tim Kampel said he was most impressed by the value-for-money offered by BACK inContact's unique service:
"Further to receiving the information and prices about your services I couldn't believe the prices but thought it was worth a try. I then emailed you and managed to open an account within a matter of hours. I then decided to try my first case with you and was impressed with the speed and contact you maintained throughout the transaction. The letter for the debt was posted out on Friday and the debtor came in to the office and paid the outstanding monies by 10AM on Monday."
Mr Kampel added: "It seems to me that you offer a high quality service at a low price and certainly deliver a solution which is cost effective and efficient. "
BACK inContact have notched up another satisfied customer using the low cost debt recovery service. Kevin at Drain Doctor in Sunderland chased a debt for seven months without success and then just as he was about to give up he called BACK inContact. This is what Kevin had to say:
"Just a quick note to say thanks for your help with our recent claim. It was dealt with very quickly and to my satisfaction, I had been trying to get paid for 7 months and all it took was one letter from you! I have already passed your info to a friend of mine."
North East based automotive bodywork specialists Fade Away have been blown away by the service levels shown by BACK inContact and their legal partners.
"Just a short note to express my total satisfaction on the above case. My name is Tom Todd, and I am the owner of Fade Away mobile paint repairs. We had a very unpleasant issue with a client over unpaid accounts, overdue since February 2007. After months of attempts to solve this issue, both personally and with the services of a southern based law company we resigned ourselves to loosing this debt."
Tom signed off with "I shall be using BACK inContact for all of my personal and business issues that I may have in the future and I will certainly recommend them to anyone who needs legal advice. Please pass on this testimony to Nikki and all at Watson & Brown, as my personal thank you, and indeed publish this testimony for all potential customers of BACK inContact to see."